Privacy Policy

CrownTech SMS Privacy Policy

At CrownTech (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us. CrownTech is compliant with CTIA and TCPA guidelines, and we are dedicated to upholding best practices outlined in the CTIA Messaging Principles and Best Practices.

Information We Collect

When you sign up for CrownTech’s SMS/texting services, we may collect the following information:
Phone Number: Required to send you SMS/text messages.
Name: Optional, but helps personalize our messages.
Consent Records: To document your opt-in to our SMS/texting services.

How We Use Your Information

The information we collect is used for:
Sending you updates, and other information via SMS/text messages.
Responding to your inquiries and providing customer support.
Monitoring and analyzing trends, usage, and activities related to our SMS/texting services.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this Privacy Policy. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our SMS/texting services and supporting our business.
Legal Compliance: When required by law, such as to comply with subpoenas or similar legal processes.
Business Transfers: In connection with a merger, acquisition, sale of company assets, or other business transaction.

Your Choices

You may opt out of receiving SMS/text messages from us at any time by:
Texting “STOP” to the number from which you received the message.
Contacting us at [email protected] or calling us at 770-888-0901.

Please note that opting out of promotional messages will not affect transactional or administrative messages that are necessary for our services.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our SMS/texting services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly take steps to delete such information.

Changes to This Privacy Policy

CrownTech may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
CrownTech
770-486-3770
[email protected]